What are the SASSA Phone Numbers for r350 Grant?

The South African Social Security Agency (SASSA) administers various social grants, including the R350 Social Relief of Distress (SRD) grant. This temporary COVID-19 grant helps unemployed citizens.

SASSA has dedicated phone numbers you can use to get assistance with the R350 grant application, payments, and other issues. However, if you want to check your SASSA Status, you check at our website.

R350 Grant Details

The R350 grant is a short-term financial relief grant introduced by the government in response to the COVID-19 pandemic.

Some key facts about the R350 SRD grant:

  • Provides R350 per month to approved applicants
  • For unemployed South African citizens with limited income
  • Application online or at SASSA branches
  • Paid into beneficiaries’ bank accounts
  • Currently set to end on 31 March 2024

SASSA Phone Numbers for R350 Grant

To contact SASSA about the R350 grant, you can use the following toll-free phone numbers:

SASSA Call Centre Number

  • 0800 60 10 11
  • Available Monday–Friday, 8AM–5PM

SASSA SRD WhatsApp Number

  • 082 046 8553
  • Accessible 24/7

Save these numbers to easily reach SASSA about the R350 grant.

When to Contact the R350 Grant Phone Numbers?

You can use the dedicated SASSA phone numbers for the R350 grant to:

  • Get help applying for the grant
  • Check the status of your application
  • Update your personal details
  • Report non-payment of approved funds
  • Resolve payment disputes
  • Query deductions or changes to your grant amount
  • Ask questions about eligibility criteria
  • Appeal a rejected application
  • Find information about grant expiry and renewals

How to Contact SASSA About the R350 Grant?

To use the R350 grant phone numbers and speak to a SASSA agent:

Call the Toll-Free Call Centre Number

  • Dial 0800 60 10 11 from your phone
  • Have your ID number ready for faster processing
  • Explain your R350 grant issue or question clearly to the agent

Message the WhatsApp Support Line

  • Save 082 046 8553 to your phone contacts
  • Send a message with your ID number and issue details
  • A SASSA agent will reply during office hours

Tips for Using the SASSA Phone Numbers

When contacting SASSA about the R350 grant via phone, follow these tips:

  • Be patient as call volumes are high – you may wait on hold
  • Have your ID number handy to help verify your identity
  • Clearly explain your issue to the agent for best resolution
  • Follow all instructions provided by the SASSA representative
  • If you can’t get through by call, use the WhatsApp number


SASSA offers dedicated toll-free phone numbers to provide support regarding the R350 SRD grant. Use the call centre at 0800 60 10 11 or WhatsApp line at 082 046 8553 for help with your grant application, payments, appeals, and any other issues.

Frequently Asked Questions

Q: What are the SASSA Call Centre hours?

The toll-free call centre is available Monday–Friday, 8AM to 5PM. The WhatsApp support line is accessible 24/7.

Q: What languages do SASSA agents speak?

Agents speak English, Afrikaans, isiXhosa, isiZulu, Sesotho, Setswana, Sepedi, Xitsonga, Tshivenda and other languages.

Q: Is it free to call or message SASSA?

Yes, the toll-free call centre and WhatsApp line are free to use. Only standard data rates apply on WhatsApp.

Q: Can I call about other grants, not just R350?

Yes, you can call the SASSA call centre for help with all grant types, not just the R350 SRD grant.

Q: What info should I have ready when contacting SASSA?

Have your ID number, grant reference numbers, and a clear explanation of your issue or question prepared before contacting SASSA.

Leave a Comment