Where and When to Collect Your SASSA Grant in September 2023?

Millions of South Africans rely on social grants from the South African Social Security Agency (SASSA) for their monthly income. If you are a SASSA grant beneficiary, it’s important to know the options available to access your funds each month.

This guide covers where and when you can collect SASSA grant payments in September 2023. We also answer common questions beneficiaries may have.

About SASSA Social Grants

SASSA is a government agency under the Department of Social Development that distributes regular social grants to qualifying citizens including:

  • Old Age Grant – For South Africans 60+ years old
  • Disability Grant – For those with permanent physical or mental conditions
  • Child Support Grant – Paid to caregivers of children under 18 years
  • Foster Child Grant – Provides funds for foster parents
  • War Veterans Grant – For those who fought in World War 1 or 2
  • Grant-in-Aid – An additional grant for caregiving expenses

These grants support vulnerable groups unable to fully provide for themselves. Millions rely on this monthly income for essential living needs.

Where You Can Collect September 2023 Grants

If approved, SASSA grants are paid into your personal bank account or loaded onto a SASSA card which works like a debit card. Here are your options to access funds:

  • Banks – Withdraw cash at ATMs or get paid electronically if you registered a bank account with SASSA.
  • SASSA Card – Use your gold SASSA card to withdraw cash or pay in stores. Valid until end of 2023.
  • Cash Send – Receive funds at designated Cash Send outlets.
  • Retail stores – Pick n Pay, Boxer, Shoprite, Spar etc allow grant collections.
  • Mobile pay points – Temporary locations allowing cash withdrawals. Limited days/times.

Visit SASSA’s regional office contacts page to find pay points near you.

SASSA Grant Payment Dates in September 2023

September grant payment dates are:

  • Old Age Pension – Tuesday, 5 September 2023
  • Disability Grant – Wednesday, 6 September 2023
  • Child Support Grant – Thursday, 7 September 2023

Funds are available from the payment date but can be accessed anytime thereafter. You don’t have to withdraw everything immediately.

Frequently Asked Questions on Collecting Grants

Q: What if I lost my SASSA card?

Visit your nearest SASSA office to apply for a replacement card. This may take a few weeks to receive. In the interim, use your ID and PIN at pay points.

Q: Can someone else collect my grant?

No, only you the beneficiary can collect your own grant, except for lawful guardians of child grants.

Q: I changed my phone number. How do I update SASSA?

Call 0800 60 10 11 or visit a SASSA office to change your registered contact details.

Q: Why are grants sometimes delayed?

System glitches, card issues, or ID mismatches when collecting can delay funds. Contact SASSA if your grant is late.

Q: How can I check my grant status?

Call 0800 60 10 11 or log into your account on the SASSA online portal to check your grant status.


Knowing when and where to collect your SASSA grant on time avoids late fees or disruption if you rely on the funds monthly. Be sure to keep your personal details like bank account and contact numbers up to date with SASSA as well. Reach out to SASSA directly if you experience any issues receiving your approved payments.

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