Where is SASSA in Durban?

Needing to apply for a new social grant, renew an existing grant, or get assistance with grant issues? The South African Social Security Agency (SASSA) operates two key offices in Durban that can help.

Let’s explore the locations, contact details, and services available at the main SASSA branches in Durban.

SASSA Durban District Office

The primary SASSA regional office for the Durban district is located at:

146 West Street Durban CBD 4001

This district office serves as a key hub for diverse services and assistance related to all grant types, including:

  • Submitting applications for new social grants
  • Renewing or changing existing grants
  • Collecting SASSA card payments
  • Reporting lost or stolen SASSA cards
  • Updating personal information
  • Settling grant disputes or complaints

Expect this main Durban office to be extremely busy, with long queues daily. Arrive early and come prepared.

SASSA Durban Local Office

A second SASSA officeservicing Durban is found at:

65 Masabalala Yengwa Avenue Durban CBD 4001

This local office also assists clients with critical services like:

  • New and renewal social grant applications
  • Changes in circumstances affecting grants
  • Replacement card requests
  • Grant payment collections
  • General grant enquiries and issues

Lines can also be substantial at the local office at peak periods.

SASSA Office Operating Hours

Both the Durban District and Local SASSA offices are open:

Monday to Friday: 7:30AM – 4:00PM

Closed Weekends and Public Holidays

Contacting SASSA Durban Offices

You can contact the Durban SASSA offices directly by phone on:

Durban District Office: 031 3674200

Durban Local Office: 031 3674300

The national SASSA call center can also assist with any questions on: 0800 60 10 11

Accessing SASSA Offices in Durban

The Durban CBD offices are conveniently located within walking distance of public transportation hubs. Major bus routes and taxis provide affordable access.

If driving, parking is available near the office locations. Ask for directions to the specific addresses if uncertain.

Be Prepared When Visiting

To complete most services, ensure you bring:

  • Certified copies of identity documents
  • Any SASSA reference numbers
  • Existing SASSA cards if collecting grants or updating details
  • Proof of income or disabilities if applying
  • Birth certificates for child beneficiaries
  • Fully completed application forms for new grants

Knowing the Durban SASSA offices to visit and bringing what’s needed will assist you in accessing essential grant services.

You can find more information about SASSA offices in Durban on the SASSA website: https://www.sassa.gov.za/Pages/Head-Office-and-Regional-Contacts.aspx

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